Privacy Policy and TERMS

"Agency" refers to [Your Company Name], a limited company registered in England and Wales with registration number [Registration Number].
"Client" refers to the party engaging the services of the Agency as per the terms set forth.

The Agency will provide communications and related services as agreed with the Client. Specific details and deliverables will be outlined in a separate project or service agreement if applicable.

By engaging the Agency, the Client acknowledges and agrees to these terms and conditions.

The Agency will endeavor to provide services to a high standard. However, the Agency shall not be held liable for any indirect, consequential, or economic loss, or damages arising from the use of its services.
The Agency’s liability in any case shall be limited to the total fees paid by the Client for the services in question.

Invoices will be issued monthly or as otherwise agreed in writing with the Client.
Payment terms are strictly 30 days from the date of the invoice. Payment must be made by bank transfer to the account specified on the invoice.
For retainers, the agreed monthly fee is payable in advance by the 1st of each month.

In the event of late payment, interest will accrue at a rate of 8% above the Bank of England base rate per annum, calculated daily from the due date until the date of payment.
Additionally, a one-off late payment charge of £250 may apply as per the Late Payment of Commercial Debts (Interest) Act 1998.

For monthly retainer accounts, a 30-day written notice is required to terminate or alter the retainer agreement.
Upon termination, the Client will remain liable for any outstanding fees up to the effective date of termination.

Both the Agency and the Client agree to treat all business information related to each other as confidential and not disclose it to third parties without prior consent.

The Agency retains ownership of any intellectual property created as part of the services unless otherwise agreed in writing. The Client receives a non-exclusive, non-transferable license to use any deliverables solely for the intended purpose.

The Agency complies with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 regarding the handling of personal data.
By engaging the Agency, the Client consents to the collection, storage, and processing of personal data, including email addresses and contact information, solely for purposes related to the provision of services.
The Agency will use personal data only for legitimate business purposes, such as communication, invoicing, and service delivery, and will not share it with third parties without the Client’s consent, unless required by law.
The Agency will take reasonable measures to protect personal data against unauthorised access, disclosure, alteration, or destruction.
Clients have the right to request access to, correction of, or deletion of their personal data. Requests should be made in writing.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. The parties agree to submit to the exclusive jurisdiction of the English courts.

The Agency reserves the right to amend these terms and conditions at any time. Clients will be notified in writing of any changes that may impact ongoing agreements.